Privacy policy

Last updated: March 2026

This Privacy Policy describes how SMALLGROWN LTD (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit or make a purchase from smallgrown.shop.

Personal Information We Collect

We may collect or process personal information that you provide directly to us when you:

  • Create an account or place an order

  • Contact us for support

  • Interact with our Services in other ways

Types of personal information we collect include:

  • Contact details (name, email address, billing and shipping address)

  • Transaction information (products purchased, order details)

  • Communication data (messages you send to us)

  • Device and usage information (browser type, IP address, pages visited)

How We Use Your Personal Information

We use your personal information to:

  • Provide, process and fulfil your orders

  • Communicate with you about orders, products and support

  • Improve and personalise your shopping experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations and enforce our policies

How We Share Your Personal Information

We may share your personal information with:

  • Service providers who help operate our website and fulfil orders

  • Payment processors to complete transactions

  • Marketing partners if you consent to receive promotional communications

  • Legal authorities when required by law

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels and similar technologies to collect certain information automatically when you visit our site. This may include your IP address, browser type, interaction data and device information.

Third‑Party Links

Our Services may contain links to third‑party websites. We are not responsible for the privacy practices of those sites and you should review their privacy policies.

Security of Your Information

We take reasonable measures to protect the personal information you provide from loss, theft, unauthorized use, and alteration. However, no digital transmission can be guaranteed to be 100% secure.

International Transfers

Your personal information may be transferred and processed in countries other than your own, including where our service providers operate. These transfers are made in accordance with applicable privacy laws.

Your Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal information, including:

  • Accessing your data

  • Correcting inaccuracies

  • Requesting deletion

  • Opting out of marketing communications

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the “Last updated” date at the top will be revised.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

Email: support@smallgrown.shop
Address: Sideways, North Street, Axminster, United Kingdom, EX13 5QF