Terms of service

Last updated: March 2026

Thank you for visiting smallgrown.shop (“the Site”). These Terms of Service (“Terms”) govern your access to and use of the Site, operated by SMALLGROWN LTD (“we”, “our”, “us”). By accessing or using the Site, you agree to be bound by these Terms.

1. General Information

SMALLGROWN LTD
Company number: 14819445
Business address: Sideways, North Street, Axminster, United Kingdom, EX13 5QF

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site in any way that could damage, disable, or impair the Site’s operation or interfere with any other party’s use.

3. Account Registration

If you create an account on the Site, you agree to:

Provide accurate, current, and complete information.
Maintain and promptly update your account information.
Be responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts for any reason, including breach of these Terms.

4. Orders and Payments

All orders placed on smallgrown.shop are subject to acceptance and availability. By placing an order, you represent that you are authorized to use the payment method provided.

Prices, promotions, and availability of products are subject to change without notice.

5. Returns and Refunds

Our Return & Refund Policy explains how returns and refunds are handled. By placing an order, you agree to adhere to the terms of our refund policy.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of SMALLGROWN LTD or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute content from the Site without express written permission.

7. Prohibited Conduct

When using the Site, you agree that you will not:

Use the Site in any manner that could harm the Site, its users, or third parties
Attempt to gain unauthorized access to any part of the Site
Violate any applicable law or regulation
Transmit harmful code, viruses, or malware

8. Limitation of Liability

To the fullest extent permitted by law, SMALLGROWN LTD will not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or any products purchased from the Site.

9. Indemnification

You agree to indemnify and hold harmless SMALLGROWN LTD, its officers, employees, and agents from any claims, losses, liabilities, expenses, or damages (including legal fees) arising out of your breach of these Terms or your use of the Site.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United Kingdom without regard to conflict of law principles.

11. Changes to Terms

We may revise these Terms from time to time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of those changes.